The phrase “a little can go a long way” took on a new meaning when Satellites Unlimited donated $1300 to reimburse Homes of Hope for Children for a billing error caused by their cable service provider.
A billing mistake which cost the organization $1,288.72 in 2013 forced Homes of Hope for Children to make a public plea on social media months later in July 2014 in hopes the error could finally be corrected. Despite numerous attempts to recoup the funds, Homes of Hope for Children was not able to receive a monetary refund or credit on current bills and was even told that they would not be reimbursed whatsoever if they chose to cancel their cable services due to the issue. The amount in question was of great importance to the organization considering it was equivalent to the amount spent each month to feed all of the children living on campus. A non-profit Christian children’s home, Homes of Hope for Children provides shelter to boys and girls in crisis in southern Mississippi aged 4-18 with the goal of providing children with a safe environment in order to learn, earn trust, and have the opportunity to experience healthy relationships. The organization also provides counselling services to children and their families and transitional services to young adults ready to leave the home.
Upon hearing of the organization’s plight, SUI donated a check for the amount owed to Homes of Hope for Children and also offered their services if the organization still wished to sever ties with their current provider. A short time after, the service provider in question made a visit to the home in order to address the error and immediately began to issue the credit owed to Homes of Hope for Children’s account in addition to promising to soon make a donation to the home. SUI is proud to have been able to assist the organization and spur other parties involved to action.